Internal communication is a subset of effective business communication, which is built around this simple foundation: communication is a dialogue, not a monologue. In fact, communication is a dual listening process. So Internal Communication, in a business context, is the dialogic process between employees and employer, and employees and employees.

It should always be remembered that communication between employees is very often far more powerful than any communication from employer to employee. Whereas the 'top-down', employer-driven communication is great for setting a communication agenda or discussion point, it is the peer-to-peer employee communications that determine the tone of the response back to the employer.

Our tailor made strategies help organizations in employee participation during organizational challenges like mergers & acquisitions, restructuring and repositioning, leadership changes and labor issues. We also help clients by designing unique two-way employee communication channels that gives regular feedback and insight to employees' concerns, making it easier for the management to address them at the earliest.